The below is a reproduction of a message sent by LIC to policy-holders on what should be done if you get s suspicious phone call regarding your LIC policy. A few people I know have received calls asking for information regarding a "bonus" on insurance to be received.
Issued in public Interest
Dear Policyholder,
We have been receiving certain complaints where our policyholders received phone calls promising undue amounts/Bonuses to them. Caller normally poses as if he is calling from LIC office or IRDA office.
Before disclosing any information you are requested to check the genuineness of the call. It can be checked through your regular agent. You can also call on IVRS number 1251 or send an e-mail at co_crm_fb@licindia.com.
In case ,it is known that you had received a fake or spurious call please file an FIR with the police and lodge complaint at TRAI regulated phone number ‘1909’ with your mobile /landline on which spurious call was received within 3 days of receipt of such call. Please send a copy of complaint to LIC also.
Assuring you of our best services always.
Executive Director (CRM)
LIC of India
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