Services available at the eFiling website of the IT Department

The following online services are available at the e-filing website of the Income Tax Department for returns filed electronically (Logon to www.incometaxindiaefiling.gov.in with your user id and password)

NEW: The IT Departhment has introduced OTP verfication for returns that have been e-filed and there is no need for  tax payers/filers to send their ITR V to Bangalore for validating and verifying the returns.  Read the process here. 

If one is reporting a taxable income of less than Rs. 5 lakhs, one can easily generate the Electronic Verfication Code at the mobile number registered in your account at the E Filing website

If your income is > Rs. 5 Lakhs or there is a refund, the best way would be to link your Aadhaar to your PAN through the EFiling website and request for the Electronic Verfication Code which will be sent to the mobile number registered with Aadhaar authorities.

 Read the details here 

The other services offered at the efiling website are given below. These were received as a mailer and it is very simple to use this site to do your own filing.

History of e-filed returns You can view all your e-filed returns by Acknowledgement number, along with all status details like receipt of ITRV, processing status, etc. To view E-Filing history, log on to e-filing –> My Account –> My Returns ⁄ Form.

View Status of Demand ⁄ Refund The status ⁄ outcome of the processing of your return as refund ⁄ demand along with reasons of refund failure, if any can be viewed at My Account–> Refund ⁄ Demand Status. The refund issued can also be tracked athttps://tin.tin.nsdl.com/oltas/refundstatuslogin.html

Details of Outstanding Tax Demand Details of outstanding tax demand is available at 'E-file' tab –> Response to outstanding demand. A response can be submitted for Agreeing ⁄ Disagreeing to each of the demands along with details at 'E-file' tab –> Response to outstanding demand.

View Form 26 AS Statement The annual consolidated credit statement, which is provided to the assessee having details of Tax Deducted at Source (TDS), Tax Collected at Source (TCS), Advance Tax ⁄ Self-Assessment Tax ⁄ Refund paid during that year. You can also view your tax payment details in Form 26AS at My Account –> View Form 26AS ( Tax Credit)

Request for Re-issue of Order u/s 143(1) and 154 If the Income Tax Return has been processed at CPC, then an online Request for resend of the Orders u/s 143(1) and 154, can be raised on the e-filing website at My Account –> Request for intimation u/s 143(1) and 154.

Refund Re-issue request If the Income Tax Return has been processed and refund determined has failed to reach the taxpayer, then an online Request for refund re-issue along with the required information can be raised at My Account –> Refund Reissue request.

File Rectification You can file a rectification application u/s 154 for e-filed Income Tax Return processed at CPC. To file a rectification go to My account –> Rectification request.

Submit Grievances and Know Status of Grievance You can register your grievances related to CPC at Helpdesk –> Submit Grievance with respect to ITRV, Processing, Rectification, Refund or Communication, and check the status and view the resolution online.

FAQ The FAQ document related to services is available for easy reference . Go to Help tab –> FAQs.

Contact Us For queries and further information on e-filing and CPC, please contact:  E-filing Call Centre : 1800-4250-0025 (Toll Free) CPC Call Centre: 1800-425-2229 / 1800-103-4455 (Toll free) or 080-22546500